How To Migrate Slack To Microsoft Teams Using Spyglass MTG
How To Migrate Slack To Microsoft Teams Using Spyglass MTG

As Microsoft Teams now boasts 145 million daily active users, are you one of the businesses preparing to migrate from Slack to Microsoft Teams?

If so, in this post, we’ll cover:

  1. Why migrate from Slack to Microsoft Teams?
  2. How do I switch from Slack to Microsoft Teams using Spyglass MTG?
  3. Limitations when migrating from Slack to Microsoft Teams
  4. How do I handle the period of transition?

Why migrate from Slack to Microsoft Teams?

There might be several reasons why you’re looking to migrate from Slack to Microsoft Teams.

These could include:

  • Your business relies on Microsoft 365 and uses SharePoint for document management
  • The majority of the…

How to Migrate from Slack to Zoom Chat
How to Migrate from Slack to Zoom Chat

Before you migrate from Slack to Zoom Chat, it’s important to work out whether that’s what you actually need.

Any migration needs a considerable amount of planning, time, and resource. So, you’ll want to get it right.

Aside from migrating from Slack to Zoom Chat, consider these possibilities:

  1. Integrating Slack and Zoom
  2. Message interoperability between Slack and Zoom Chat

If you’ve already reviewed these options, jump to: Migrating from Slack to Zoom Chat

Does Zoom integrate with Slack?

Yes, Zoom does integrate with Slack.

If you want to use Slack as your primary messaging tool, and join Zoom calls for video communications, you can use…


How To Migrate Slack To Microsoft Teams Using Saketa
How To Migrate Slack To Microsoft Teams Using Saketa

As Microsoft Teams now boasts 145 million daily active users, are you one of the businesses preparing to migrate from Slack to Microsoft Teams?

If so, in this post, we’ll cover:

  1. Why migrate from Slack to Microsoft Teams?
  2. How do I switch from Slack to Microsoft Teams?
  3. Limitations when migrating from Slack to Microsoft Teams

Why migrate from Slack to Microsoft Teams?

There might be several reasons why you’re looking to migrate from Slack to Microsoft Teams. These could include:

  • Your business relies on Microsoft 365 and uses SharePoint for document management
  • The majority of the business already uses Teams and you’re moving a small pocket of…

Connect Cisco Jabber And Microsoft Teams
Connect Cisco Jabber And Microsoft Teams

When you’ve got legacy users who need to communicate with new remote users, it’s time to connect Cisco Jabber and Microsoft Teams.

You might have been a Cisco house since the introduction of your PBX or telepresence solution many moons ago. But, upon moving to remote working, you’ve now got pockets of Microsoft Teams users who need to chat with your Jabber users.

It might also be the case that you use Jabber and are moving to Webex in the near future. But your suppliers, contractors, and clients all use Microsoft Teams.

Instead of switching between apps or resorting to…


Zoom Best Practices
Zoom Best Practices

If you’ve been looking for the Zoom best practices to help you become a better Zoomer, you sure are in luck.

We’ve already pointed out the general do’s and don’ts of Zoom before, so in this post, we’ll dig into 14 Zoom tips, techniques, and tools that will help you create quality and safe virtual meetings with your colleagues/co-workers.

Let’s start with the basics and work our way up to some administrative and technical best practices for Zoom.

If you’re already Zooming like a pro, use this menu to skip ahead:

  1. How do I get the best sound and video…


Microsoft Teams Group Chats vs Channels
Microsoft Teams Group Chats vs Channels

Want to know the difference between Microsoft Teams groups chats vs channels?

Well, you’ve come to the right place.

At Mio, we talk to customers of Microsoft Teams every single day. We’ve seen some only use channels, some only use group chats, and some use neither!

We’ve broken this article down into five chapters:

  1. What is Microsoft Teams group chat?
  2. What are Microsoft Teams channels?
  3. What is the difference between a chat and a channel in Teams?
  4. When to use Microsoft Teams group chats vs channels
  5. How to invite Slack and Webex users to a Teams channel

1 — What is a Microsoft Teams group chat?

In Teams, you…


Do’s and Don’ts of Zoom
Do’s and Don’ts of Zoom

In this post of Do’s and Don’ts of Zoom, we have identified Zoom tips and tricks for you to start using right away.

Without getting super technical, we’ve started with some of the basics of Zoom and worked our way through to some more complex scenarios that can help out large organizations who want to get every last bit of value of out Zoom.

If you’re an advanced user looking for tips on integration, security, and the likes, skip to Zoom tips for advanced users.

Zoom tips for beginners

1 — How can I look better in Zoom?

DO spend some time playing around with the video setting in Zoom.

If you’ve found…


Microsoft Teams Connect
Microsoft Teams Connect

This year at Microsoft Ignite, Microsoft announced Microsoft Teams Connect. Teams Connect eases collaboration with people inside and outside of your organization by enabling shared channel-like functionality.

To best understand what Teams Connect is and how you can benefit from it, it’s important you first understand the inner workings of Microsoft Teams.

Some background on Microsoft Teams

Microsoft Teams is an extendable platform for collaboration on Microsoft 365.

Instead of segmented information and workplace silos, it provides content in the right context through the use of channel-based working.

Within each team in Microsoft Teams, users get a set extra services aside from appears on the…


Reduce Support Calls and Close More Tickets
Reduce Support Calls and Close More Tickets

If you’re a busy support agent or supervisor, what’s your highest priority? You want to reduce support calls and close more tickets, right?

You’re surrounded by analytics and a ticket backlog that demoralizes rather than motivates.

In an ideal world, you’d stop taking all these calls and message everyone in Slack.

Well, we have some good news for you.

In this post, we answer the following:

  1. How can you reduce customer support calls?
  2. How to reduce ticket backlog
  3. How to close more support tickets
  4. How do you ask a customer to close a ticket?

1 — How can you reduce customer support calls?

If you’ve identified call reduction as…


How To Use Microsoft Teams With Other Platforms
How To Use Microsoft Teams With Other Platforms

How to use Microsoft Teams with other platforms is fast becoming one of the most frequently asked questions into the Mio team.

Be it other collaboration apps like Slack, Webex, and Zoom, or even other Teams tenants, hundreds of people install Mio each week to solve their cross-platform collaboration concerns.

In this post, we cover:

  1. Is Microsoft Teams cross-platform?
  2. Can I use Microsoft Teams with someone outside of my organization?
  3. Why can’t I add guests to Microsoft Teams?
  4. Can I use Microsoft teams on multiple devices?

1 — Is Microsoft Teams cross-platform?

In the Teams world, cross-platform can mean two things:

  • Platforms means operating systems like…

Mio

Chat better, together. Mio powers seamless intercompany communication across Slack, Microsoft Teams, & Webex Teams. Learn more at https://m.io

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